Exchange & Return
- All items must be returned within 30 Days, unworn, unwashed and in their original hangtag and packing.
- Customer is responsible for shipping charges to return or exchange products. We suggest a shipping method with tracking to insure your product makes it back to us. We are not responsible for lost packages.
- If you are sending back for a return. Please note we only credit you back in the amount of the merchandise being returned. Shipping charges are not refundable.
- PLEASE NOTE: We reserve the right to refund at our discretion based on the condition an item is returned. If an item is without tags, without it's polybag, dirty or smelly we will not give you a full refund!
- Due to the nature of custom orders, they can not be returned or exchanged. All orders are final once placed.
Manufacture defect / flaws
We stands behind all of our products. If you a think product has a workmanship or material flaw, within 30 days of purchase, please email a photo to email@example.com and we will take a look. Some things that do NOT fall under manufacturer's defect involve:
- Material pilling due to rubbing up against a saddle bag or race belt
- Material pilling due to contact with rough surface
- Skin chafing is not due to a defect. If you are prone to chafing, we suggest using BodyGlide or a similar product to protect your skin while riding or working out.
To Process a return
Click here, download, print + fill out the form and enclose it with your merchandise.SHIP TO:
PSI Custom Sportswear
C/O Jackie Surdilla
B28 L17 Metrocor Homes B
San Gregorio St., cor. San Emelio St.
Talon 5, Las Pinas City 1747